Question 1

How do I know if I need therapy?

Accepted Answer

If something has been sitting with you for a while - confusion, overthinking, emotional heaviness, or even just a sense that something feels “off” - therapy can help. You don't have to wait for things to become severe. Sometimes, wanting to understand yourself better is reason enough.

Question 2

What happens in the first session?

Accepted Answer

The first session is simply about understanding you. We'll talk about what brings you here, what you've been experiencing, and what you're hoping for. There's no pressure to say everything at once - you can take your time.

Question 3

Do I need to prepare anything before coming?

Accepted Answer

Not at all. You don't need to organise your thoughts or “get it right.” Just come as you are - messy, unsure, clear, confused - everything is welcome.

Question 4

Is everything I share confidential?

Accepted Answer

Yes, your space is private and respected. The only time confidentiality may be limited is if there is a risk of harm or a legal requirement - but this is always handled with care and responsibility.

Question 5

Are sessions online or offline?

Accepted Answer

Both options are available. Some people prefer the comfort of their own space, while others prefer in-person sessions. We can decide what works best for you.

Question 6

How long does therapy take?

Accepted Answer

There’s no fixed timeline. Some people come for a few sessions to work through something specific, while others stay longer to understand deeper patterns. We move at your pace.

Question 7

How often should I attend sessions?

Accepted Answer

Usually once a week is helpful to maintain continuity, but this can be adjusted based on what you need and what feels manageable.

Question 8

How do I book a session?

Accepted Answer

You can simply reach out on WhatsApp or email. We’ll guide you through the process and help you schedule your first session.

Question 9

Why do session charges vary?

Accepted Answer

Because every concern is different. Some sessions involve surface-level clarity, while others require deeper work. The structure is discussed with you openly, so you always know what to expect.

Question 10

What if I can’t afford therapy right now?

Accepted Answer

We understand that therapy may not always be financially accessible. We offer free sessions conducted by trained student interns, under supervision. If you’d like to opt for this, you can simply message on WhatsApp saying you're interested in free sessions, and we’ll guide you further.

Question 11

What is the cancellation or rescheduling policy?

Accepted Answer

We understand that plans can change. If you inform us at least 12 hours in advance, we’ll try to reschedule your session based on availability. Late cancellations may require booking a new session.

Question 12

How do I know which therapist is right for me?

Accepted Answer

It’s okay to be unsure about this. The first session is a good way to get a sense of comfort and connection. If you feel understood and safe, that’s a good sign. And if you’re unsure, we can always help guide you.

Question 13

What if I don’t feel comfortable with the therapist?

Accepted Answer

That matters. Therapy works best when you feel safe and understood. You can always share how you feel - we'll work through it together or help you find what suits you better.

Question 14

Will I be judged?

Accepted Answer

No. This is a space where you can say things you may not be able to say anywhere else - without fear of being judged or misunderstood.

Frequently Asked Questions